Changing Your Password and Account Information

Your Account is the place to go to update anything about your account. Your Account is always accessible from the left side of your screen, and clicking on it will take you to a page where you'll be able to change your password, edit billing information, or change any of the shipping information you've stored as part of your profile.

Be sure when selecting a password to choose a password that's easy to remember but hard to guess. Your password can be up to 16 characters long and can include letters, numbers, and the symbols / . - _ @. You can also select a hint that we'll display if you forget your password. For your security, don't write down your password or give it to anyone; no one from WorldPantry.com or our partners will ever ask for your password.

Signing In

Whenever you perform an operation on our site which requires that we get personal information about you, such as ordering a product or changing your billing address, we ask you to Sign In. You can also sign in at any time by clicking Sign In from the left side of your screen.

Once you sign in, look for the security icon (a lock or key on the bottom bar of your browser). It's your sign that your personal information is being transmitted securely.

In order to prevent unauthorized access to your account, we will lock your account if you fail to sign in after 8 attempts within a 24 hour period. After the 8th attempt, we'll send you a message at the e-mail address specified for your account informing you of suspicious activity on your account, and no one will be able to sign in using that user ID for 24 hours. Please review our Security Policy for more information.