Shipping Information
Shipping Charges
Orders are usually shipped via UPS, but we also use FedEx or USPS
depending on the best available service to a specific address.
Surcharge on Heavy Orders (Orders Over 60 lbs.) for Express Delivery, Alaska/Hawaii
Heavy Orders (Orders Over 60 lbs.) shipped via Express Delivery or to
Alaska and Hawaii may require an overweight surcharge.
We will contact you prior to shipping if any additional
surcharge is required.
Product Availability
We strive to pack and ship all packages within two business days. If this is not
possible for some reason, we will notify you immediately. The total time to receive
your package is dependent upon the shipping method you choose. We have listed the
estimated times including our packing time and shipping time. For example, for a
Standard Delivery package, the total time is calculated as follows:
(1-2 days for us to pack and ship) + (Shipping Time) = Total Delivery Time
For example, if you select Standard Delivery, the shipping time will be 3-7 business
days, depending on where you live. This means your total delivery time will be
1-2 days for packing + 3-7 days (shipping time), for a total of 4-9 business days
from the time you place your order.
Delivery Options
Standard Delivery (4-9 Business Days Total)
Most orders will be delivered within 4-6 business days after being ordered;
however, please allow up to 9 business days for delivery. Signature is
required for delivery. Additional charges apply for Alaska and Hawaii.
Standard Delivery is NOT available for P.O. Boxes, APO/FPO and International addresses,
or for delivery on Saturdays or Sundays.
Express Delivery (2-4 Business Days Total)
Orders will arrive within 2-4 business days after being ordered. Signature is
required for delivery. Express Delivery is NOT available for Alaska, Hawaii,
P.O. Boxes, APO/FPO and International addresses, or
for delivery on Saturdays or Sundays.
Shipping to Alaska and Hawaii
Standard Delivery shipping to these addresses is
available for an extra charge of $7.00. Due to the considerable expense,
Express Delivery is NOT available for shipments to Alaska and Hawaii.
Shipping to P.O. Boxes, APO/FPO and International Addresses
Shipping to P.O. Boxes is NOT available. Shipping to APO/FPO and International addresses are not currently available as a standard option.
Please call or e-mail for the status and charges for your specific location.
(info@worldpantry.com)
Tracking Your Package
We know you are eager to receive your Carbon's Golden Malted orders. When your package
ships, we will send you an e-mail notification along with the UPS tracking
number of your shipment. You can track the status of your shipment from the
section of this website. Or, you can phone UPS at 1-800-PICKUPS.
|
